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Dunder Mifflin Direct
Q2 2026 · Product research
Fictional workshop data
What should we do?

Let customers shop before asking them to qualify.

Most prospective buyers never see the catalog. Dunder Mifflin asks for tax, credit, and approval details before proving assortment, price, or delivery value.

Test next

Offer an email-only browse-and-cart path; preserve the cart into setup.

View by customer system

All non-contract customer segments

Activation funnel

Click a stage for exact loss and explanation

The strategic change

One storefront. Three purchasing paths.

Do not make customers choose a buying system before they can judge the offer. Every path begins with product, price, availability, delivery, and a persistent cart.

Browse, compare, and build a cart immediately Public or clearly estimated pricing · availability · delivery estimate · samples
Approved → catalog94.39%

Across all segments, approved customers almost always inspect the offer.

What says the core can work?

Value appears once the account is connected correctly.

Catalog viewers order at 72.33%. Existing contract customers reach 43.96% signup-to-order conversion and 60.0% 30-day reorder. This supports exposing the core earlier; it does not prove that gating causes abandonment.

Level 2 · ExplanationJourney break